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Shipping Policy
Due to COVID-19, package delivery time may be affected. All packages will leave our warehouse up to 1 week after purchasing, and tracking numbers will be provided. We ship all of our packages discretely. Your orders will arrive in standard brown corrugated box sent via UPS or USPS. Monday - Friday 9am to 5pm CST. Expedited shipping options are also available. Please allow 24 hours for USPS to update detailed tracking information from the date of your item shipment notification. This notification is sent via email. Please check your spam file for this email, as it can sometimes be filtered accidently. If you have not received your confirmation email within 5 business days of placing your oder, please contact us ASAP.
Refund Policy
Due to the nature of our products, once our items leave our warehouse it is considered used, and therefore ineligible for return or exchange due to health and safety concerns. Our staff is well trained in all of our products and more than happy to help you help select the right item(s) for you. If you have any questions, please contact us ASAP. If you believe your item is defective, and are within warranty period, please contact us ASAP.
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