Studio Ducky

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❝ F.A.Q ❞

Pʀᴏᴅᴜᴄᴛ Dᴇᴛᴀɪʟ

-My original works are created using traditional media that is artist-grade. Print reproduction with professional ink and fineart photo paper ensures archival property (UV fade resistance) and a delicate sheen. Each order is carefully sealed & hand-packaged in water resistant, reinforced rigid material.

Sʜɪᴘᴘɪɴɢ & Hᴀɴᴅʟɪɴɢ

-Orders are processed and personally packaged within 7-10 business days, then shipped via USPS with tracking provided. Please be mindful of Covid-19 adjustments and/or your country's customs causing possible shipping delay. Courier systems also have peak seasons etc where they become congested, so I greatly appreciate your patience & understanding in this regard. ♡

Dɪsᴄʟᴀɪᴍᴇʀ

The store and seller are not responsible for orders that have become damaged during transit, have gone missing while in transit due to negligence by the mail carrier, or due to inaccurate shipping information submitted by the customer.

-However, should you receive damaged items, contact me within 14 days of confirmed delivery. Please include a photo & proof of purchase. I will replace your damaged order if reached within this timeframe. ☆

As for returns, all sales are final. With the exception of clients having received damaged goods.

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